Cookie Policy

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.

Some cookies are required to enjoy and use the full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

 

There are two main types:

Transient (or per-session) cookies

These only exist for your site visit and are deleted on exit. They recognise you as you move between pages, for example, recording items added to an online shopping basket. These cookies also help maintain security.

 

Persistent (or permanent) cookies

These stay on your machine until expiry or deletion. Many are built with automatic deletion dates to help ensure your hard drive doesn't get overloaded. These cookies often store and re-enter your log-in information, so you don't need to remember membership details.Additionally, cookies can be first or third party cookies. First party cookies are owned and created by the website you're viewing - in this case by the Credit Union. Third party cookies are owned and created by an independent company, usually a company providing a service to the website owners. In our case, third party cookies provided from this Site are still subject to the provisions set out below.

 

What we use cookies for:

Internet cookies help you do things online, like remembering logon details so you don't have to re-enter them when revisiting a site.

 

We use cookies to:

  • Gather customer journey information across our sites.
  • Ensure your privacy in our secure sites.
  • Temporarily store details input into our calculators, tools, illustrations and demonstrations.
  • We use both our own (first party) and partner companies' (third party) cookies to support these activities

Cookies can also be used to show you relevant Bristol Credit Union content on social media services such as Facebook - these are known as 'retargeting' or 'advertising' cookies

 

The cookies that we use are:

 

Google Analytics code

We use Google Analytics website analytics software. This allows us to track the number of visitors to the website and to see how visitors move around the site when they’re using it. This helps us to improve the way our website works, for example by making sure users are finding what they need easily. We will not collect data that enables us to identify you.

 

Google re-marketing code

We use a Google cookie to track you on other sites and show adverts to you based on where you have visited on our site. We do this to remind you of our services in case you wish to come back and find out more. We do not control these cookies. You may opt out of the use of cookies by visiting Google advertising opt-out page for further information on how to reject or delete this cookie.

 

Facebook

Facebook is a social media platform we use to communicate with our members and supporters through both unpaid posts and paid advertising. We use cookies to measure the effectiveness of paid advertising on Facebook to ensure the money we spend is used effectively. They also enable us to either service advertisements to or exclude people who have visited our website.You can manage your preferences here: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen (please note that this is an external Facebook link and not to our own site, and therefore use is at your own risk).

 

Services requiring enabled cookies:

Some of our services require cookies in your browser to view and use them and to protect your financial and personal information.

 

Changing your cookie settings:

You are not obliged to accept cookies that we send to you and you can in fact modify your browser so that it will not accept cookies. To enable or disable cookies, follow the instructions provided by your browser (usually located within the Help, Tools or Edit facility). Alternatively, an external resource is available, https://www.allaboutcookies.org/manage-cookies/ providing specific information about cookies and how to manage them to suit your preferences.

Please note that should you choose to set your browser to disable cookies, you may not be able to access secure areas of this Site, for example, any online accounts you may hold.