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About Us Corporate Governance

Corporate Governance

BCU strives to meet the highest standards of corporate governance. We work hard to ensure we comply with all our regulatory requirements, as well as meeting best-practice credit union standards in line with our member-ownership and mutual ethos.


Bristol Credit Union Ltd is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Firm Reference Number is 213583. You can check our details on the Financial Services Register by clicking here or going to fsa.gov.uk/register.

We are members of the Financial Services Compensation Scheme and we subscribe to the Financial Ombudsman Service.

Credit Unions in Great Britain are set up under the Credit Unions Act 1979 and the Co-operative and Community Benefit Societies Act 2014 (formerly the Industrial & Provident Societies Act 1965). Our mutuals registration number is IP00597C (at Companies House) or just 597C on the FSA Mutuals Register at mutuals.fsa.gov.uk.

This section of our website provides some information about BCU and how we are run, together with information on our financial performance and credit union democracy. The information is primarily intended for our members, and has been prepared for them.

Financial Information

Financial information, including Annual Accounts, is prepared for the benefit of our members, and our auditors report to the members only, in accordance with the Credit Union Act 1979. Our financial year end is 30th September each year.

Click to DownloadDownload Annual Accounts 2015-16 (385.9kb)  

Click to DownloadDownload Annual Accounts 2014-15 (773kb)

Click to DownloadDownload Annual Accounts 2013-14 (675kb)

Click to DownloadDownload Annual Accounts 2012-13 (708.7kb)

Rules of Membership

As a co-operative BCU operates under a Rule Book which is approved by members at a General Meeting. Once changes are approved by members then a new Rule Book is registered with the Financial Services Authority under their responsibilities for Mutual Societies. The last changes to the Rule Book were approved at the Annual General Meeting in February 2016, and you can download them here: Click to DownloadDownload BCU Rule Book 2016 (427.7kb)

General Meetings

Formal General Meetings of members of BCU are called to deal with business set out in the Rule Book. There is usually one meeting each year - the Annual General Meeting (AGM). The business of the AGM is set out in the Rule Book and follows a fixed format each year.

It is also possible to hold Special General Meetings - these are held to deal with any formal business of the credit union which arises outside the AGM cycle which is too urgent to wait for the next AGM.

Members are notified about General Meetings according to the Rule Book. Only BCU members and invited guests may attend a General Meeting.

Members can find the minutes and supporting documents from the latest General Meeting in the Member Notifications section by logging in to the Member Area.  

Click to DownloadDownload Annual Review 2015-16 (9323.4kb)



How to contact Bristol Credit Union

Main Branch

112/114 Cheltenham Road
Bristol, BS6 5RW

By phone

Call us on 0117 924 7309

By email

info@bristolcreditunion.org.uk
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Bristol Credit Union Tel: 0117 924 7309 Fax: 0117 989 2540 Email: info@bristolcreditunion.org.uk Web: http://www.bristolcreditunion.org
© Bristol Credit Union 112/114 Cheltenham Road, Bristol BS6 5RW Tel: 0117 924 7309